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Vorsicht.bei Gewinn Auszahlung wenn es häufiger vorkommt stornieren sie die Auszahlung und Wandeln dein Echtgeld in Bonus Geld um.als Begründung sagen sie weil man angeblich mehrere Konten hat,was garnicht der Fall ist.vor allem 2 Monate war alles gut Konto war verifiziert und die ersten 4 Auszahlung haben geklappt.aber dann habe ich zu oft und zu viel gewonnen.deshalb denken sie sich irgendein Blödsinn aus.und wenn man fragt warum 2 Monate und 4 Auszahlung reibungslos funktioniert haben wenn man angeblich mehrere Konten Besitz.schmeißt der Support einen aus dem Chat und im Spiel Menü ist auch kein Support Chat mehr zu finden und zu erreichen.

After receiving a bonus, I proceeded to complete the wager with the max cash out that was 100 USD.I proceeded to try and withdraw and was not able to since I had to renew my KYC data. I sent my documents and for a week I had no response untill it got to the day my bonus expired. My account was verified an hour or two after the bonus expired conveniently. I contacted support and I was told since the bonus expired they could not credit it. I was stolen 100USD because KYC took a week to start the process. They credited some pity 50 free spins in order to soften the issue. They told they could not credit the bonus but credited one?! Why not just credit me the 100USD I fairly wagered?Huge level of incompetence from the whole KYC and support side. I will not be playing in here ever again, and mind that I have been a user of Snatch for over two years and my account has a decent VIP status.