Redeemed 8/20/25 and still pending. When I redeemed i was told per the rules 30 business days. Once the 30 days were up I was told rules had change to 90 business days.. I call BS, it never takes a casino that long to pay out to skrill. This is the worst site and customer service is just as bad they continue to say, we have 90 business days. Never actually answer my question as to why it takes so long. So here we are over 3 months later and still no pay out. 5 months is the payout time never again will I play this casino.

I was getting the run around and then total shut out by a casino that didn't want to pay me what I won. I tried for almost 2 months on my own. I contacted Casino Guru on March 7, 2025, sent them all the proofs and information they asked for and in a little over a week of them stepping in my winnings were in my bank account. (3/15/25)My advice is to keep good records and definitely don't hesitate to ask them for help.This is a free service too.

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