very proffesional site

This casino is really fun to play at lots of variety different games from old school to new school Everything is easy to find. Registration is easy bonuses are good quality. I’ve only played on here for a couple of times, but I’m glad I did cause everything‘s worth with it. Bonuses up on in decent not like most casinos really rate the experience here gotta be in it to win it.

I completed the bonus wagering requirements at JoCasino and the system confirmed it by converting my bonus into real money (€125). I then requested a withdrawal – but it was rejected.Support claimed I “violated the terms” because I used the Bonus Buy feature. However, this rule is not mentioned clearly in their terms and conditions. I never bet more than €0.10 per spin – Bonus Buy just triggers a feature, it doesn’t change the stake. The system allowed it, no warning was shown, and the bonus was marked as completed.When I asked for clarification, the support agent just repeated “Bonus Buy is a bet” and refused to point out where this is stated in the rules. No transparency, no fairness, no real help.I feel misled and disappointed. I’ve already filed complaints with licensing authorities and consumer protection platforms.