Love the game

Deposited funds. Funds didn't appear in my account. Notified Wild.io via there support chat. Contacted them m ultiple times. No updates or information provided on the issue. 48hr later. I'd recommend a different platform. I've had a similar issue on betpanda and they fixed it immediately. Update: I have heard back from them and they are saying my funds are lost because it was sent on the base network 😑 however on the blockchain it shows delivered to their address successfully. Regardless of network the funds are in there wallet they control. I had this issue with betpanda and it was fixed immediately and credited to my account. For those reasons I would not recommend wild.io - other platforms have way better customer service. They definitely have access to the base wallet. They even sent me the screenshot of where they see the funds.

The slot machines are insane, the support is the best and the cash-out is fast. The quality of the website is super easy to work with, very soft and I love it

I deposited approximately 90 dollars of SHIBA coins. It did not go through, when I was in the live chat, they said they forwarded it to the financial department and I will hear from them after a maximum of 3 days. I have now waited 1 week no response, I try to reach live chat, gives me the exact same response. I then sent an email through support, which they sended me another email to send to. When I clicked the email, instead of being Jackbits email, it was mystakes payment email. Even though it said jackbit on the link, after click it says mystake. That is weird. It is a shame because I have had no other problems except this, withdrawals have been good and everything else. But this will make me not play on this site again, unless it is resolved veery soon. It should not take more than the amount of days that you tell me. Edit: It has now been resolved, I just got my money in my account.

Just a warning for anyone thinking of using this site. Last year I deposited €100 and ended up winning €25,000. I waited for 2 days while my account got verified. 2 days later I checked my account to find my balance was empty. I contacted the live chat numerous times but they told me each time that another department was handling it. They said that the money id won was void because in their terms and conditions I couldn’t place a bet larger than €1. I was buying bonuses to get that money so if their terms are conditions are like that then how am I able to buy a bonus or make a stake larger than €1. Anyway I’d stay away completely.