Good customer service, easy to get along with

I strongly advise against playing or investing any money at this casino. Over the past three days, I’ve made repeated attempts to redeem a modest $100, only to be met with an exhausting cycle of delays and redundant verification requests. Because I once used my Skrill card—though not on my most recent deposit—I’ve been asked to submit a screenshot of my virtual card six separate times.I’ve already provided both my bank and Skrill statements to confirm account ownership, yet they continue to claim more proof is needed. Most recently, they’ve demanded evidence that the virtual card is “in my possession”—a request that’s not only unreasonable, but fundamentally nonsensical. By definition, a virtual card isn’t a physical object you can hold. It exists digitally. Asking for physical proof of a virtual item is just another tactic to stall and avoid paying out.I’ve requested my account be closed four times. Each time, they respond with vague promises to “check the status” or ask for yet another document. It’s a textbook runaround. The truth is, they have no intention of honoring withdrawals, and I have no intention of spending another dime on their site.

It's one of the best casino i've play

The support team follows a template. It feels like you're writing into the void: no attention is paid to the problem.