Well 1st off I would like to say that the customer service is so crossed with improper management , then the employees are not working together there ,don't invest to much time there because when you just Babel and the wrong thing comes out, they close your account and leave you in the dust just like there original plan is from the very beginning

I've had some big wins here, and the withdrawal process was quick. That is enough to make me leave a good comment since a lot of casinos fail to deliver even these things.

I was having some trouble making a 200 EUR deposit, but James from customer service was amazing. He walked me through everything and even gave me a free spin. So glad to have had his help!

Update i received my redemption from the date of June 8th . Today August 21st. Still waiting on two other ones that I put in the middle of June and end of June. But I guess some progress is better than zero. Not sure how many business days that is but wayyyy to long! Almost 3 months for a redemption. Please money factory do better I really enjoyed your website for now I’ll have to steer clear cause I can’t wait that long to get my redemptions. Got my second payout on August 28th. The Redemption request was put in on June 16th, taking 54 business days, just like the one from June 8th. I hope this helps some people and eases stress. The payout will come. I have another redemption waiting, which should arrive in two weeks if they maintain the 54-day timeline . Please resolve the withdrawal issue. I’ve invested a lot of money and cashed out a lot with you. If you can provide an update and fix the withdrawal times, I’m sure you’ll regain trust. I’d give it another shot, Thanks for making things right and paying out

It’s just a great site. Easy to navigate and customer service is outstanding.