I completed the bonus wagering requirements at JoCasino and the system confirmed it by converting my bonus into real money (€125). I then requested a withdrawal – but it was rejected.Support claimed I “violated the terms” because I used the Bonus Buy feature. However, this rule is not mentioned clearly in their terms and conditions. I never bet more than €0.10 per spin – Bonus Buy just triggers a feature, it doesn’t change the stake. The system allowed it, no warning was shown, and the bonus was marked as completed.When I asked for clarification, the support agent just repeated “Bonus Buy is a bet” and refused to point out where this is stated in the rules. No transparency, no fairness, no real help.I feel misled and disappointed. I’ve already filed complaints with licensing authorities and consumer protection platforms.

Excellent platform..

It's fun and most of the games are easy to understand. A lot of classics like bingo and Yahtzee. I definitely recommend.

Quick download awesome games

I received a lot of positive emotions in this gaming club. In my personal opinion, Rox is an excellent casino, which is one of the flagships in the gaming industry. It is developing quickly and successfully. I judge this by studying his statistics. Even though I don’t play here very often, I have already withdrawn funds from here 4 times. To some they may seem small, but I am for positive impressions, so I simply don’t take unnecessary risks. I also really like the fact that there are quite a lot of games here that I was not previously familiar with.