Customer service with BitPlay has always been great. Actually have two people that I would like to mention and that's Victor and Salva. Since bit play offers so many different bonuses I sometimes get confused and send in the wrong bonus information. Victor and Salva both took the time to find the bonuses for me and apply them. In both instances I forgot that they were fees involved with Bitcoin I'm still working on it and they were both nice enough to go back in reorder the links for me. I really enjoy a bit play and all the options that there are available. It's super easy just available 24/7 and there have been no problems for me I've been with them for quite some time for over a year and a half 2 years maybe. I definitely enjoy using the play. Like I said excellent customer service and never had a problem!!

I have gambled with them for years I have never done a withdrawal. Today I got a bonus completed my play thru to find out they have 2 playthrus. The second one is the same amount as the first, but you have no idea when it's complete. Then my bonus is capped at 300 for a withdrawal. I am now trying to play thru an amount I don't know when I will meet it all for 300 when I've spent over 10000. I will be cancelling my account. Not to mention they call me like 3/4 times a day. I'm a vip but I'd rather find a new casino

I love this casino. The website is easy to navigate and all the usual game providers. Really quick withdrawals as well.