Live agents are lightly fast. connecting with u and they have great and excellent customer service. Iv won over couple hundred over thousand after withdrew 2weeks in a row so far and I had a couple chances before that to withdraw a good amount of easy to win cash for a very little deposit bonus and promotions is worth it even if they don't have all the games that most casinos do have. But they have the games that will just let u free flow with the wins ultimately but b cautious not to b stuck on the same game when the win rate drops down move on to the next game for yr next bankroll stacks of cash.. Happy gaming enjoy. Don't forget sign up for imperial wins casino and no what I mean. Please rate my review thanks alott Arrah

Good experience and good platform to play on for a casino online but problems with being able to cash out and some of the games I play per coin and what u win is off a little bit u bet so much but barely win any of it back and redemption was exhausting to where I didn't continue with it the redemption by the end of it..

I like their website layout because very simple and easily find anything which member wants. Its depositing and depositing bonus is too good that often I got bounces using Casino Guru website.Resolving the players complaints are very fascinating for me because they listen players problems. About support its fifty fifty not bad not so responsive. Important thing on their site is Tournament in which everyone can participate but how winners will receive their prizes they don't mention on website. Negative point for me in this site is that I use VPN to open their website otherwise it doesn't open.

Isobel in vip customer service is on point , she is very friendly and responds to questions and requests fast and she either solves the issue or make the customer feel appreciated!

I like that support is quick and efficient. They also give daily bonuses and the games payout! Definitely one of my favorites!