This website has a tendency to be unresponsive and they change their conditions and requirements to redeem. I had over $9,000 on Golden Dragon and turns out that they were not using the official Golden Dragon platform. I had been playing on a demo version that meant my winnings were not redeemable. I spent $200 and when I thought I had won, I was really counting on the winnings because I’m needing a car!

Grande, they know what they're doing

Deposited funds. Funds didn't appear in my account. Notified Wild.io via there support chat. Contacted them m ultiple times. No updates or information provided on the issue. 48hr later. I'd recommend a different platform. I've had a similar issue on betpanda and they fixed it immediately. Update: I have heard back from them and they are saying my funds are lost because it was sent on the base network 😑 however on the blockchain it shows delivered to their address successfully. Regardless of network the funds are in there wallet they control. I had this issue with betpanda and it was fixed immediately and credited to my account. For those reasons I would not recommend wild.io - other platforms have way better customer service. They definitely have access to the base wallet. They even sent me the screenshot of where they see the funds.

Excellent casino site. Doing everything right

Edit: As for today mon 21, still no reply to my 5 messege. I will take it as the casino donnot want new custommer.